Toremochi Support

Toremochi is an app built for one thing: keeping your workout streak alive. If anything is unclear or something isn't working, please email us — we read everything.

Contact: ingmankw@gmail.com
(We usually reply within 2–3 business days.)

Frequently asked questions

Q. My alarm doesn't ring

The real alarm — the one that rings through the silent switch and Focus modes — requires iOS 26 or later. Open the Schedule tab in the app and check that alarm permission is granted. On earlier versions of iOS we fall back to a regular push notification (which stays silent while the mute switch is on).

Q. Where do I change the alarm volume?

Alarm volume is controlled by iOS, not by the app — it follows your Ringtone and Alerts volume, exactly like the built-in Clock alarm. Adjust it in Settings → Sounds & Haptics.

Q. How do I report or block someone?

Open their profile and choose Report or Block from the menu in the top right. Blocking hides both accounts from each other and removes the friend connection. Reports of objectionable content are reviewed promptly and acted on.

Q. How long are my check-in photos kept?

Check-in photos and comments are deleted automatically 7 days after posting. Photos are never visible to anyone outside your friends.

Q. How do I delete my account?

In the app, go to Profile → Settings → Delete account. You can do this at any time. Deleting removes your data on our servers (photos, records, comments, friend connections, and so on).

Q. I can't change my goal

Your declared goal can be changed once every 30 days. That limit is deliberate — a goal you can rewrite on a whim isn't a goal.